"Since the onset of the pandemic, in concert with CDC guidance and medical experts, we have adopted a wide range of policies and procedures to ensure our customers can fly with confidence - from utilizing state-of-the art cleaning and disinfection technologies to providing complimentary Health and Safety Kits to all who travel with us," said Allegiant Executive Vice President and Chief Operating Officer
In early May, Allegiant became the first
Customers can use their own face mask or covering, or the mask provided in Allegiant's Health and Safety Kit. Children ages 2 and under are exempt from the new policy, as are passengers with disabilities or documented medical conditions. Passengers will also be allowed to remove face coverings to briefly eat or drink. The new policy is highlighted when customers book their flights, as well as in confirmation and reminder emails ahead of their departure date. Acknowledgement of this policy will also be included in a health questionnaire required at check-in. Customers who do not comply will not be allowed to fly.
Additionally, when booking a flight, customers can request to be notified if a booked flight exceeds 65 percent capacity. If they're not comfortable traveling at that time, they can choose from a number of options, including being rebooked on another flight.
This policy expands Allegiant's comprehensive Going the Distance for Health and Safety program, an integrated approach that includes advanced cleaning protocols, in-cabin air quality, boarding procedures and more.
Allegiant Media Contact
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